AFFINA SPACE — TERMS & CONDITIONS

Effective date: 18 July 2026 · Lawyer-reviewed final (2026-07-20)

These Terms & Conditions (the "Terms") govern your access to and use of Affina Space, including its website, platform, programs, AI-assisted features, mentor sessions, materials and community spaces (together, the "Service").

The Service is operated by:

Affina SAS 50 Avenue des Champs-Élysées 75008 Paris, France SIREN 940 979 263 Email: info@affina.space

In these Terms, "Affina," "we," "us" and "our" mean Affina SAS. "You" and "User" mean the person creating an account, purchasing or using the Service.

By creating an account, purchasing a subscription, accepting these Terms at checkout or otherwise using the Service, you confirm that you have read and accepted these Terms and our Privacy Policy.

1. Intended users and legal status

Affina Space is designed for founders and aspiring founders and is provided for purposes connected with the creation, validation, launch or development of a business venture.

By purchasing the Service, you confirm that you intend to use it in connection with a current or planned entrepreneurial, business or professional activity.

A "Professional User" is a person or organisation purchasing or using the Service wholly or mainly for purposes connected with a business, entrepreneurial or professional activity.

A "Consumer" is a natural person acting for purposes outside their trade, business, craft or profession, as determined under applicable law.

Your legal status is determined by applicable law and the actual circumstances of your purchase. Nothing in these Terms excludes or limits any mandatory legal protection that applies to you.

If you purchase the Service on behalf of a company or another organisation, you confirm that you have authority to bind that organisation.

2. Eligibility and account

You must:

Sign-in may be passwordless. We may send a one-time access link or authentication code to your email address.

You are responsible for maintaining the security of your email account and devices. You must notify us promptly if you believe that your account has been accessed without authorisation.

Accounts are personal. You may not share your account, authentication links or access credentials with another person. Unless Affina expressly agrees otherwise in writing, each participant must have their own account.

3. What the Service is

Affina Space is a hybrid venture-building and incubation program designed to help founders develop and validate their businesses.

Depending on the plan purchased, the Service may include:

The specific features, mentor sessions, materials and other benefits included in your plan will be displayed before purchase. Those stated inclusions form part of your contract with Affina.

The Service helps you build your business. Affina does not build, manage or operate the business for you.

Affina does not become your co-founder, shareholder, director, employee, agent, partner or joint venturer. You retain full responsibility for your business, decisions, execution and results.

4. Founding-stage nature of the Service

Affina Space is an evolving, founding-stage product.

Founding Cohort participants understand that:

Founding Cohort participants are invited to contribute feedback and thereby participate in the development and improvement of the Service.

This does not mean that participants are responsible for developing the Service or that Affina may fail to provide the essential benefits of the paid program.

Affina will not materially reduce the core paid benefits of your plan during an already-paid subscription period without providing a reasonably equivalent alternative.

If a change materially and negatively affects the paid Service and we cannot provide a reasonably equivalent alternative, you may contact us to terminate the affected subscription and request a proportionate refund for the unused period, without prejudice to any mandatory legal rights.

Participation in the Founding Cohort does not give you any equity, ownership, governance, employment or intellectual-property rights in Affina or the Service.

5. Free and paid access

Module 0, which may include a First Venture Report or similar initial assessment, is currently provided without charge.

Free features may be subject to usage limits and may be changed, suspended or discontinued. Changes to free features will not materially reduce the benefits of a separately purchased paid plan.

Access to the full program, including Modules 1–12 and any included mentor sessions, deep-dive programs, materials or community spaces, requires a paid subscription.

Subscription fees are payable in advance. Prices and plan inclusions will be displayed before checkout.

All prices include VAT where applicable.

Payments are processed through Stripe or another payment provider identified at checkout. Affina remains the contractual provider of the Service.

Invoices and payment confirmations may be provided electronically.

6. Founding Cohort offer

The Founding Cohort is a limited initial cohort of up to 15 participants.

The Founding Cohort offer is available only to Users who are expressly admitted to the cohort and for whom the offer is displayed at checkout.

The Founding Cohort price is:

€300, including applicable VAT, for the initial three-month subscription period.

This is a one-time founding price that applies only to the initial three-month period.

The offer is personal, non-transferable and limited to one purchase per person unless Affina agrees otherwise in writing.

The initial subscription period begins:

After the initial three-month period, the subscription renews automatically as described in §7 unless you cancel.

Admission by direct purchase. Where the Founding Cohort offer is displayed to you at checkout, you may accept it either after an introductory call or directly, by completing the purchase. If you purchase directly without a prior call or other admission step, you are admitted to the Founding Cohort automatically upon successful payment, with the same benefits and the same conditions (including §1 and §9) as any other Founding Cohort participant. The introductory call is an optional way to assess mutual fit; it is not a condition of purchase.

Introductory conversation after direct purchase. The program works best when it matches the reality of your venture. Within 7 days of a direct purchase, Affina may ask you to take part in a short introductory call to discuss your venture and how the program will be applied to it. Where appropriate — for example, for ventures with naturally long sales cycles, such as certain B2B or deep-tech projects — Affina and you may agree on an adapted program plan or timeline; any such adaptation will be confirmed in writing (email is sufficient) and forms part of your contract. If you do not take part in the call despite reasonable scheduling efforts, Affina may assess suitability on the basis of the information available.

Fit review. If the Service is manifestly unsuitable for your situation under §1 (for example, where you are not pursuing any current or planned business venture), Affina may cancel the admission and refund the full amount paid using the original payment method; the contract then ends and neither party owes anything further. This cancellation right may be exercised no later than 14 days after the purchase.

7. Automatic renewal and cancellation

7.1 Annual renewal

Unless you cancel before the renewal date, the Founding Cohort subscription will automatically renew as an annual subscription at:

€1,200 per year, including applicable VAT.

The annual subscription will subsequently renew each year until cancelled.

The applicable amount will be charged in advance to the payment method associated with your account.

7.2 Renewal reminder

Before an automatic renewal, we will send a dedicated reminder to the email address associated with your account within the period required by applicable law.

The reminder will clearly state:

You are responsible for keeping your email address current and for reviewing messages relating to your subscription.

7.3 Cancellation

You may cancel automatic renewal at any time before the renewal date:

Cancellation stops future renewal charges. It does not normally end access immediately. You will retain access until the end of the paid subscription period.

Cancelling automatic renewal does not affect your eligibility to make a claim under the Founding Cohort Money-Back Guarantee.

Except where these Terms, the Guarantee or applicable law provide otherwise, cancellation does not entitle you to a refund for the subscription period already started.

7.4 Future price changes

The first annual renewal following the Founding Cohort period will be charged at €1,200 unless you cancel.

We may change the price of later annual renewals by giving you at least 45 days' advance notice.

A price change will apply only to a future renewal and will not alter an already-paid subscription period.

You may cancel before the renewal date if you do not accept the new price.

7.5 Failed payments

If a payment fails, we may:

We will not charge undisclosed late-payment fees.

8. Right of withdrawal

This section applies where you qualify as a Consumer and applicable law gives you a statutory right to withdraw from a distance contract.

8.1 Fourteen-day period

You may withdraw from your initial purchase within 14 days from the date the contract is concluded, without giving a reason.

To withdraw, send a clear statement to:

Affina SAS 50 Avenue des Champs-Élysées 75008 Paris, France Email: info@affina.space

You may use the model withdrawal form in Annex 1, but you are not required to do so.

8.2 Immediate start of the Service

The paid Service normally begins immediately after purchase or on the program start date displayed at checkout.

At checkout, you may be asked to expressly request that Affina begin providing the Service before the end of the 14-day withdrawal period.

If you withdraw after the Service has begun at your express request, you may be required to pay a proportionate amount for the part of the Service provided before we received your withdrawal notice.

Unless mandatory law requires another calculation, the proportionate amount will be calculated on a daily basis by reference to the price and duration of the initial subscription.

No proportionate amount will be charged where applicable law does not permit it, including where the legally required request or information was not properly provided.

8.3 Withdrawal refund

We will refund the amount due using the original payment method unless another method is expressly agreed.

The refund will be made within 14 days after we receive your withdrawal notice, subject to any proportionate amount lawfully payable for the Service already provided.

This statutory withdrawal right is separate from the Founding Cohort Money-Back Guarantee.

9. Founding Cohort Money-Back Guarantee

9.1 What we guarantee

This contractual money-back guarantee is available exclusively to Founding Cohort participants for their initial three-month subscription.

Affina does not guarantee that you will obtain a customer or achieve any particular commercial result.

Instead, Affina guarantees a full refund of the amount paid for the initial Founding Cohort subscription if:

  1. you achieve Qualifying Completion of the program within the initial three-month period; and
  2. despite that completion, the venture developed through the program has not obtained at least one Paying Customer by the end of that period.

Both conditions must be satisfied.

9.2 Qualifying Completion

"Qualifying Completion" means that, within the initial three-month subscription period, you have:

  1. completed all modules clearly identified within the platform as required;
  2. submitted all assignments and deliverables clearly identified as required;
  3. provided substantive work that reasonably responds to the instructions, rather than blank, token, copied or purely generic submissions;
  4. completed the required practical and real-world tasks, including any required customer research, outreach, testing or validation activities;
  5. provided reasonable evidence of those activities where the program expressly requests it; and
  6. attended the mentor sessions included in the initial program, except for sessions properly cancelled or rescheduled under §10 or missed because of a reasonable emergency.

Only tasks and requirements clearly identified as mandatory within the program will be taken into account when assessing eligibility.

Affina will assess completion reasonably, consistently and in good faith.

A claim will not be rejected merely because:

A claim may be rejected where:

9.3 Paying Customer

A "Paying Customer" means an independent person or organisation that has made a genuine, non-refundable payment for the product or service developed through the program.

A legitimate payment does not need to meet a fixed minimum amount, provided that it represents a genuine commercial transaction and was not arranged primarily to affect eligibility for the Guarantee.

The following do not count as a Paying Customer:

9.4 How to claim

To claim, email info@affina.space no later than 14 days after the end of your initial three-month subscription period.

Your claim must:

We may review:

We will not require unrestricted access to your bank account, email account or other private systems.

Supporting documents may be reasonably redacted, provided that enough information remains visible to verify the relevant activity.

If evidence is incomplete because of a minor administrative omission, we may give you seven days to provide the missing information.

This additional period cannot be used to complete substantive program work that was required to be completed during the initial three-month period.

We will normally communicate our decision within 15 business days after receiving a complete claim and any reasonably requested supporting information.

If a claim is rejected, we will explain the material reason for the decision.

9.5 Refund

An approved claim entitles you to a full refund of the amount paid for the initial three-month Founding Cohort subscription.

The refund will be made to the original payment method within 14 days after approval, unless another method is expressly agreed.

The Guarantee does not cover annual renewals, additional services, separate purchases or later subscriptions.

The Guarantee applies once per person.

After the initial subscription price has been refunded:

If an annual renewal payment is charged before you submit a timely Guarantee claim, we will suspend the annual subscription while reviewing the claim.

If the claim is approved, the annual renewal payment will also be refunded and the annual subscription will be cancelled.

Cancelling your annual renewal before the end of the initial subscription period does not affect your right to claim under the Guarantee.

9.6 Statutory rights

The Guarantee is an additional contractual benefit.

It does not replace, limit or reduce any statutory withdrawal, conformity, refund or other rights available under applicable law.

10. Mentor sessions

The number, duration and format of mentor sessions included in your subscription will be stated in the relevant plan.

Sessions must be booked using the method made available by Affina.

Unless a different rule is clearly displayed when booking:

If Affina or a mentor cancels a session, the session will be rescheduled or replaced without additional charge.

Affina may replace an assigned mentor where reasonably necessary, including because of availability, illness, conflicts of interest or the needs of the program.

Mentors provide educational guidance and experience-based feedback. Unless expressly agreed under a separate written engagement, mentors do not act as your lawyer, accountant, tax adviser, investment adviser, financial adviser or agent.

Mentors have no authority to enter into commitments on behalf of Affina.

11. Your content

"User Content" includes information, answers, business ideas, interview notes, documents, submissions, plans, prompts, files and other materials that you upload, enter, create or provide through the Service.

You retain ownership of your User Content.

You grant Affina a non-exclusive, worldwide and royalty-free licence to host, copy, transmit, process, analyse, adapt and display User Content only to the extent reasonably necessary to:

This licence does not give Affina ownership of your venture, ideas or original materials.

User Content may be processed by AI, hosting, analytics, communications and other service providers acting for Affina, as further explained in the Privacy Policy.

We may use aggregated or anonymised information to analyse and improve the Service, provided that the information does not reasonably identify you or reveal your identifiable business idea.

We will not intentionally disclose your identifiable User Content to another participant for that participant's commercial benefit without your permission.

You confirm that:

12. Confidentiality and community spaces

Affina will take reasonable steps to protect non-public User Content disclosed through the Service.

Mentors engaged by Affina are required to respect the confidentiality of information shared during mentor sessions, except where disclosure is required by law or reasonably necessary to address fraud, security or an immediate safety risk.

You must respect the confidentiality of information shared by other participants.

You may not:

Community spaces involve other Users. Affina cannot guarantee that every participant will comply with their obligations.

You should not disclose passwords, trade secrets, highly sensitive personal information or information that cannot safely be shared without a separate non-disclosure agreement.

13. Feedback about Affina

You may voluntarily provide ideas, suggestions, comments, bug reports or other feedback concerning Affina and the Service.

You allow us to use this feedback to develop, improve, operate and market the Service without payment or further permission.

This permission does not transfer ownership of your venture, User Content or confidential business information to Affina.

We will not publicly identify you as the source of feedback without your consent.

14. Affina content and intellectual property

The Service and its underlying content belong to Affina or its licensors.

This includes:

During your subscription, Affina grants you a limited, personal, non-exclusive, non-transferable right to access and use the relevant materials for developing and operating your own venture.

You may complete and adapt templates where the Service permits this for use in your own business. Your original answers and information remain your User Content. Affina retains ownership of the underlying templates, frameworks and materials.

You may not:

15. AI-assisted outputs and no professional advice

The Service uses artificial intelligence to assist in generating feedback, reports, scores, suggestions, market information and other outputs.

AI-assisted outputs may be inaccurate, incomplete, outdated, inconsistent or unsuitable for your circumstances.

Market-size, revenue, pricing, financial and growth figures generated through the Service are directional estimates, sometimes referred to as "napkin numbers."

They are not audited forecasts, valuations, guarantees or promises.

You must apply your own judgment and independently verify important information before relying on it.

Nothing provided through the Service constitutes:

You should obtain advice from appropriately qualified professionals where necessary.

Neither an AI-generated output nor mentor feedback creates a fiduciary, employment, partnership, agency or regulated advisory relationship between you and Affina.

16. Acceptable use and behaviour

You must behave respectfully in mentor sessions and community spaces.

You may not use the Service:

We may apply reasonable usage limits to prevent abuse, protect the Service and ensure fair access.

17. Availability and changes to the Service

We use reasonable skill and care in providing the Service.

Online services may occasionally be unavailable because of maintenance, technical issues, third-party provider failures, security incidents or circumstances beyond our reasonable control.

We do not promise that the Service will always be uninterrupted or error-free.

We may update the Service to:

If a material part of a paid Service becomes unavailable for a prolonged period and we cannot restore it or provide a reasonably equivalent alternative, you may request a proportionate refund for the affected unused period, subject to applicable law.

18. Suspension and termination

You may stop using the Service at any time and cancel future renewals under §7.

We may temporarily suspend access where reasonably necessary to:

We may terminate an account for a material breach.

Except in cases involving fraud, unlawful conduct, serious abuse, immediate security risks or repeated breaches, we will normally provide notice and a reasonable opportunity to correct the breach before terminating a paid account.

If Affina permanently ends your paid access for reasons not caused by your breach, we will provide either:

After access ends, you may lose access to program materials, community spaces and information stored only within the Service.

You are responsible for downloading any User Content or outputs that the Service allows you to export before access ends.

Termination does not affect rights and obligations that arose before termination.

19. Statutory rights concerning digital services

Where you qualify as a Consumer, the Service is subject to any applicable statutory guarantee of conformity for digital content and digital services.

Affina must provide a Service that conforms to the contract throughout the applicable supply period and must provide any updates necessary to maintain that conformity.

Where the Service is not in conformity, you may be entitled to request that it be brought into conformity:

Where conformity is refused, impossible, unjustifiably delayed or unsuccessful, or where the lack of conformity is sufficiently serious, you may be entitled to an appropriate price reduction or termination and refund under applicable law.

These statutory rights are separate from the Founding Cohort Money-Back Guarantee and cannot be excluded by these Terms.

Requests relating to statutory conformity rights may be sent to info@affina.space.

20. Liability

Nothing in these Terms excludes or limits liability where doing so would be unlawful.

In particular, nothing excludes or limits liability for:

Consumers

For Consumers, Affina's liability is determined under applicable mandatory law.

Any limitation in these Terms applies only to the extent permitted by that law.

Professional Users

For Professional Users, to the maximum extent permitted by law:

These limitations do not apply to liabilities that cannot legally be excluded or limited.

You remain responsible for:

21. Complaints and disputes

Any complaint, refund request or other concern relating to the Service should first be submitted to:

info@affina.space

or by post to:

Affina SAS 50 Avenue des Champs-Élysées 75008 Paris, France

Please provide enough information for us to identify your account, understand the issue and review the relevant circumstances.

Affina reviews each complaint individually, reasonably and in good faith, taking into account:

We will normally acknowledge receipt within five business days and aim to provide a substantive response within 15 business days.

More complex matters may require additional time. In that case, we will keep you reasonably informed.

Before commencing formal proceedings, you and Affina are encouraged to make reasonable efforts to resolve the dispute amicably.

Nothing in this section prevents either party from exercising a mandatory legal remedy or bringing a claim before a competent court.

These Terms are governed by French law.

Where you qualify as a Consumer, this choice of law does not deprive you of any mandatory protection available under the law of the country in which you habitually reside.

Consumers may bring proceedings before any court having jurisdiction under applicable consumer and private international law.

For disputes with a Professional User, the competent courts of Paris, France will have exclusive jurisdiction to the extent legally permitted.

22. Changes to these Terms

We may update these Terms to reflect:

Minor or beneficial changes may take effect when published.

For material changes affecting an existing paid subscription, we will provide reasonable advance notice by email or through the Service.

Changes will not retroactively alter rights or obligations relating to a completed period.

Where a change materially and negatively affects an existing paid subscription and is not required by law or necessary for security, you may cancel the affected subscription before the change takes effect.

Where required by applicable law, you may also be entitled to terminate the affected subscription and receive a proportionate refund.

23. General provisions

These Terms, the Privacy Policy, the plan description displayed at checkout and any expressly incorporated additional terms form the agreement between you and Affina concerning the Service.

If there is a conflict, the specific offer accepted at checkout will prevail regarding the price, subscription period and included benefits.

You may not transfer your account or contract without Affina's prior written consent.

Affina may transfer these Terms as part of a merger, reorganisation, financing, sale of business or transfer of the Service, provided that this does not reduce any mandatory legal rights.

A failure or delay in enforcing a provision does not waive the right to enforce it later.

If any provision is found invalid or unenforceable, it will be interpreted or limited to the minimum extent necessary, and the remaining provisions will remain effective.

Unless mandatory law provides otherwise, these Terms do not give rights to anyone other than you and Affina.

Contractual notices may be sent electronically to the email address associated with your account.

Sections concerning intellectual property, confidentiality, liability, disputes and any provisions that by their nature should continue will survive termination.

24. Contact

Questions concerning these Terms or the Service may be sent to:

Affina SAS 50 Avenue des Champs-Élysées 75008 Paris, France SIREN 940 979 263 Email: info@affina.space


ANNEX 1 — MODEL WITHDRAWAL FORM

Complete and return this form only if you wish to withdraw from the contract.

To: Affina SAS 50 Avenue des Champs-Élysées 75008 Paris, France Email: info@affina.space

I hereby give notice that I withdraw from my contract for the provision of the following service:

Service purchased: ________

Date ordered: _______

Name of Consumer: ________

Address of Consumer: ______

Email address used for the purchase: ____

Signature of Consumer, only if this form is submitted on paper:

Date: _________